Our Mission

 The world is in the midst of a technology and demographically-driven revolution on how people live with physical, mental and emotional vitally throughout their entire lives. Profound changes over the past 50 years in family structures, employment, longevity, and the rise of chronic disease make aging today fundamentally different than any other time in human history. 

The mission of CaregiverZone is to provide data-driven information and objectively reviewed resources to support individuals as they age as well as caregivers as they navigate the path of supporting an aging relative or friend. 

While our own aging or caring for an aging loved one may be a novel event for any one of us, this is a path well-traveled by billions of people both historically and presently around the globe. CaregiverZone curates these experiences to generate actionable insights and provide clarity to people seeking to make informed decisions about prosperous aging.

We have deep experience in providing hands-on eldercare and technology-enabled care coordination and remote patient management to at-risk individuals and populations. From daily wellness checks to medication monitoring and chronic care assessment, we are experienced in providing insights into the physical, mental and psychological health of the individuals and communities. Our team has been at the forefront of telehealth for two decades. We have programmed, delivered, installed and monitored 10,000s+ of digital health systems in the homes of patients and loved-ones. The solutions have provided increased compliance, improved health outcomes, and reduced re-admissions to hospitals. Let us help you. 

Virtual Care Solutions & Remote Monitoring

Our team has developed, deployed, installed and supported virtual care solutions for over 20 years. We have worked with the Veteran's Administration (VA), Medicare and Medicaid programs, academic medical centers, home care and private duty agencies, health care providers, and community organizations. We can partner with you to evaluate options, scope solutions, prepared and install technology, and provide front-line care coordination to protect the health and well-being of seniors, care providers, and other at-risk populations.  

About Us


Caroline Echeandia Francis

 Caroline Echeandia Francis is the Co-Founder and Chief Executive Officer (CEO) of CaregiverZone. Caroline began her work in aging through researching Alzheimer’s disease at Washington University School of Medicine in St. Louis under the mentorship of Dr. David Holtzman – chairman of the neurology department. During her 3.5 years with the Holtzman lab, Caroline was dedicated to investigating the biological determinants behind neurodegeneration and the consequential cognitive decline seen in those suffering from dementia disorders. Currently, Caroline is working at Legacy Health in a clinic that focuses on elder care. Throughout her career, she has engaged with individuals in the memory care units at several Senior Living Facilities in order to promote life enrichment. Caroline earned a Bachelor of Arts (A.B.) from Washington University in St. Louis and plans on matriculating to medical school in 2021 where she will study to become a geriatric neurologist. 


Mark Robertson Francis

 Mark Francis is Co-Founder and Chief Technology Officer (CTO) for CaregiverZone. He brings a unique blend of experiences as a technology innovator and aging expert to the company. For the past decade, Mark has worked for Amazon Web Services and Intel to build new ventures and launch products incorporating emerging technologies in robotics, computer vision, AI, ML, virtual reality, augmented reality, and wearable computing. In the decade prior, Mark worked in healthcare and aging as an executive or co-founder of Health Hero Network (remote health management), Community Solutions (behavioral health), Age Wave and Life Eldercare. Earlier in his career, Mark was Program Manager with the Boston Area Agency on Aging and a geriatric care manager. He has been awarded 17 patents. Mark earned a Bachelor of Science (B.S.) from the University of Pittsburgh), Master in Public Policy (M.P.P.) from Harvard Kennedy School and completed the Owner/President Management program at Harvard Business School.